A fix has been implemented and we are monitoring the results.
Posted May 08, 2026 - 15:54 EDT
Identified
We have identified a service interruption that occurred at approximately 10:00 PM ET last night. This has resulted in a synchronization delay between our primary data systems and the Insights Dashboard.
Impact: Our core services remain fully operational; however, we are experiencing a delay in how that data is visualized. While your background processes and data collection are functioning normally, you will notice missing or incomplete historical dashboard data and a lag in updates to your Insights Dashboard.
Most accounts will see data refresh automatically as we resolve the lag. If your specific environment requires any manual reconciliation or further investigation, our support team will contact you directly.
Posted May 08, 2026 - 10:49 EDT
This incident affected: CMX-Automate (Analytics Dashboards).