All Systems Operational

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Welcome to CodaMetrix's home for incident and maintenance notifications.

Uptime over the past 90 days. View historical uptime.
CMX-Automate Operational
CMX Automate Operational
Analytics Dashboards Operational
CMX-Amplify Operational
CMX-Amplify Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 3, 2026

No incidents reported today.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Case Processing Delays
Resolved - Case processing and system performance are normal. The backlog of cases has reduced. Codametrix is operational.

As always we will continue to monitor - if you have any questions, please email support@codametrix.com
Sep 30, 16:29 EDT
Update - Case processing is flowing normally today. The backlog of cases has reduced greatly from yesterday and should be fully caught up shortly. We have added additional resources this morning which should speed up processing.

We will continue to monitor - if you have any questions, please email support@codametrix.com
Sep 30, 10:26 EDT
Monitoring - Case processing is flowing normally again through the Codametrix system, however due to a backlog of cases it may take well into this evening and early morning for full volume to reflect in your work queues and downstream systems.

We will continue to monitor - if you have any questions, please email support@codametrix.com
Sep 29, 18:27 EDT
Identified - We are currently investigating delays in case processing impacting a subset of our customers.
Our engineering team is actively working on a fix to restore standard processing times. We apologize for the inconvenience and will share additional updates as soon as possible
Sep 29, 10:32 EDT

Sep 29, 2026

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Investigating – Prediction Processing Latency
Resolved - This incident has been resolved. You may still notice a lag as the backlog of delayed cases is processed. Processing of delayed cases should complete by end of day.
Sep 25, 14:40 EDT
Monitoring - A fix has been implemented and we are monitoring progress. Delayed cases should be processed by end of day.
Sep 25, 11:39 EDT
Investigating - We are currently investigating an issue impacting our prediction services. As a result, you may experience temporary stalls in case processing and lower-than-normal case volume.

Our engineering team is actively working on a fix to restore standard processing times. We apologize for the inconvenience and will share additional updates as soon as possible.
Sep 25, 10:59 EDT

Sep 24, 2026

No incidents reported.

Sep 23, 2026

CodaMetrix Automate Software Upgrade to version 5.86.0 and Amplify Upgrade to version 3.67.0
Completed - The scheduled maintenance has been completed.
Sep 23, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 20:00 EDT
Scheduled - There is scheduled maintenance for CMX-Automate and CMX-Amplify's cloud platform tomorrow evening. There is no expected downtime.

Automate Version: 5.86.0
Amplify Version: 3.67.0

Release notes for Automate can be found after the upgrade at: https://knowledge.codametrix.ai/home/cmx-automate-release-notes

Release notes for Amplify can be found after the upgrade at: https://knowledge.codametrix.ai/home/cmx-amplify-release-notes

As always, please direct any questions or requests to support@codametrix.com or submit a case through the customer portal at https://codametrix.force.com/customer/s/
Sep 22, 21:09 EDT

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

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