Case processing and system performance are normal. The backlog of cases has reduced. Codametrix is operational.
As always we will continue to monitor - if you have any questions, please email support@codametrix.com
Posted Sep 30, 2026 - 16:29 EDT
Update
Case processing is flowing normally today. The backlog of cases has reduced greatly from yesterday and should be fully caught up shortly. We have added additional resources this morning which should speed up processing.
We will continue to monitor - if you have any questions, please email support@codametrix.com
Posted Sep 30, 2026 - 10:26 EDT
Monitoring
Case processing is flowing normally again through the Codametrix system, however due to a backlog of cases it may take well into this evening and early morning for full volume to reflect in your work queues and downstream systems.
We will continue to monitor - if you have any questions, please email support@codametrix.com
Posted Sep 29, 2026 - 18:27 EDT
Identified
We are currently investigating delays in case processing impacting a subset of our customers. Our engineering team is actively working on a fix to restore standard processing times. We apologize for the inconvenience and will share additional updates as soon as possible
Posted Sep 29, 2026 - 10:32 EDT
This incident affected: CMX-Automate (CMX Automate).